“Shock and Awesome: The Science behind Why Surprise Rewards Work and Who Is Using Them” in COLLOQUY 

CHF logo

March 25, 2014 - Philadelphia, PA

Excerpted from an article by Caitlin Whitehurst

In 2000 Neil Gussman was making frequent business trips to Asia. He was flying with Cathay Pacific, a partner to American Airlines, and was enjoying business class tickets courtesy of his employer.

“One day I got a blue slip in the mail that entitled me to a class upgrade on any trip on any partner airline,” recalls Gussman, who is a strategic communications manager for the Chemical Heritage Foundation, a non-profit focused on the history of sciences. Read More.

Need Meeting Space?


CHF’s state-of-the-art conference center is in Philadelphia’s beautiful historic district.

Upcoming Events

Meet us in person at one of our events.

Podcast

Distillations Podcast logo
Listen to the latest episodes of CHF’s award-winning podcast.